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Input Issues on Mac/iOS and Chrome

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Site URL: https://www.telemetrix-tech.com/homepage

Page URL: https://www.telemetrix-tech.com/homepage
Page Password: RestrictedForNow

Issue: At the bottom of this page is a form as well as a newsletter form in the footer. I'm on windows and everything's looking great in Chrome for those forms but our UI reviewer uses Mac/Chrome combo and the form placeholders are not showing. I tried debugging with another team member who has a Mac but all we could really determine is that the inputs are getting a height of 0, instead of leaving room for content. 

When we inspect the code and compare to another of our sites on Squarespace, using all the same stylings, the placeholder text is showing and everything is the same as on my windows machine. 

I'm really not sure what's causing the issue and I'd appreciate help if someone knows something that could cause this on this specific site. I've also attached what I'm seeing and the screenshot they had sent. (There was an update since the Mac screenshot where I've changed the Message input from textarea to just text.)

Thanks in advance for help.

mac_chrome_form.png

windows_chrome_form.png

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  • Solution

The issue appears to be the font in the following rule-set.

.Prefooter-blocks .sqs-block-form .form-wrapper .form-inner-wrapper form .field-list .field .field-element {
  -webkit-appearance: none;
  appearance: none;
  padding: 25px 20px;
  background: #353741;
  border: 1px solid #52545d;
  border-radius: 0;
  font-size: 17px;
  color: #fff !important;
  /* font-family: "Gotham"; */
  margin: 0;
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box
}

 

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