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passing stripe fees onto customer


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56 minutes ago, melissafraterrigo said:

I am trying to figure out how to pass Stripe fees onto my customer. I offer reasonably writing classes and the fees are killing me.

No, this is not possible on Squarespace and is unlikely to be added because in many countries and territories, imposing surcharges on personal customers who pay by debit or credit card is prohibited by law*. 

You can pass your Stripe fees on to your customers by raising your prices to offset the fees, accepting that increasing the final amount also increases the Stripe fee. You can calculate the revised price by using the following formula:

image.png.a78689eb86ca3c44e4105efba137e7e2.png

So a $69 course might become ($69 + $0.30)/(1 - 0.029) = $71.37

 


*I'm not a lawyer and don't pretend to be one so I recommend checking legal facts with a qualified legal adviser.

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  • 3 weeks later...

Squarespace Acuity Scheduling >> Stripe Question

I also found this in the Stripe help. What a joke, surely there is an easier way.  $71.37 is not an attractive number, plus the new Stripe fees are now more than the original ones. What year are we in???

I'm currently implementing Scheduling for a SS Client with Stripe Payments and I'd also like to know where is the customer getting a receipt from for Appointments?? Do you have to configure that in Stripe? Because the Acuity Scheduling Price which is set in "Appointments" has no Tax or Fees information.
So are the steps,

1. Set a price in SS Scheduling (with the increased stripe fees as mentioned in Paul2009's message)
2. When the customer pays, the CC transaction goes through Stripe.
3. Customer Receives automated Order Receipt for a Package (from Squarespace Scheduling)

? Where do they receive the official receipt for "Appointments" with the breakdown of fees and taxes?
>> This is the missing link for us - we are so confused.

Some of our Package Prices are A$1900 for multiple Pilates sessions over a period of X weeks.
So AUS $1900 x 1.75% fee + 0.30c fee = 1900 + 33.25 + 0.30 = 1933.55

BUT if they choose to pay cash - I have to take those other fees off !!


Thanks in advance
Jac

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