Edzocate Posted May 12, 2022 Posted May 12, 2022 Hi all, I am starting a tutoring company and will be using the subscription model to bill parents weekly through a recurring payment (Stripe). On the school holidays, parents shouldn't be charged....Can I pause a client's subscription and how do I do that? Thank you! Zoe
paul2009 Posted May 12, 2022 Posted May 12, 2022 (edited) I’m assuming that you are setting up product subscriptions using Squarespace Commerce. Unfortunately you cannot pause subscriptions on Squarespace Commerce yet. If you're using something else, please post back. Edited May 12, 2022 by paul2009 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Edzocate Posted May 12, 2022 Author Posted May 12, 2022 Thanks Paul. I am using Acuity scheduling. I have a Stripe integration and I am thinking I can pause the payment on the Stripe end? Do you know if that will work?
paul2009 Posted May 12, 2022 Posted May 12, 2022 My understanding is that this can cause problems but I recommend you contact Squarespace Customer Care to confirm. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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