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How to pause a client's subscription?

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Hi all,

I am starting a tutoring company and will be using the subscription model to bill parents weekly through a recurring payment (Stripe). On the school holidays, parents shouldn't be charged....Can I pause a client's subscription and how do I do that?

Thank you!

 

Zoe

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I’m assuming that you are setting up product subscriptions using Squarespace Commerce. Unfortunately you cannot pause subscriptions on Squarespace Commerce yet. If you're using something else, please post back.

Edited by paul2009

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My understanding is that this can cause problems but I recommend you contact Squarespace Customer Care to confirm.

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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