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How to pause a client's subscription?

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Hi all,

I am starting a tutoring company and will be using the subscription model to bill parents weekly through a recurring payment (Stripe). On the school holidays, parents shouldn't be charged....Can I pause a client's subscription and how do I do that?

Thank you!

 

Zoe

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I’m assuming that you are setting up product subscriptions using Squarespace Commerce. Unfortunately you cannot pause subscriptions on Squarespace Commerce yet. If you're using something else, please post back.

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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My understanding is that this can cause problems but I recommend you contact Squarespace Customer Care to confirm.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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