Jump to content

Related product not showing

Recommended Posts

Site URL: https://araraswim.nl/bikini-sets/gin-amp-tonic-bikini-set-7yajb

Hello all,

Happy Easter first of all.

I enabled my site to show related products on every product's page, and added tags on related products so it knows what to show. However, if you go on my website link the related products block show a white "picture" where the related product image was supposed to be and you have to hover over the products to actually see the product picture. This is quite strange and I don't know how to fix it. Can anybody help?


thank you very much!

Link to comment
  • 2 years later...
1 hour ago, karthi said:

Site URL: https://www.gaspareasaro.com/

I have enabled related products but not showing. i have tried all ways but still not showing. can you help me

Regarding the related product, you can follow the instruction via the link: https://support.squarespace.com/hc/en-us/articles/360033322792-Displaying-related-products

Hope it can help

Greeting, it's BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.
Feel free to check my current Squarespace Plugins Developement: Enable Pinch/Zoom on lightbox, Delivery Date Picker, Lightbox Studio plugin
If you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you

Link to comment
On 5/8/2022 at 2:21 PM, karthi said:

same, i have enabled everything not showing ?

Can you share link to a product? We can check easier

Email me if you have need any help (free, of course.). Answer within 24 hours. 
Or send to forum message

How to: Setup Password & Share url Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care

Link to comment
5 hours ago, karthi said:

Please check i have enabled for this product but not showing

Squarespace does not provide support in the forum. The people here are users like yourself.

Please see Displaying related products for the ins and out of how related products work. If I had to guess you probably need to set up the first category as directed by the instructions.

Find my contributions useful? Please like, upvote, mark my answer as best , and see my profile. Thanks for your support!

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.