sugarandspiceprods Posted May 7, 2022 Share Posted May 7, 2022 I just purchased a domain and have no choice but to use NameBright as the server for the time being but Squarespace's instructions for setting up the new domain don't align with NameBright's DNS editing page. Can anyone tell me if how I've filled this out is correct? Link to comment
tuanphan Posted May 9, 2022 Share Posted May 9, 2022 I think you need to remove this record sugarandspiceprods 1 Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
paul2009 Posted September 12, 2022 Share Posted September 12, 2022 (edited) 9 minutes ago, MinL said: I did the same for Namebright DNS setting, but it still doesn't work. See the red warning message in your screenshot: The records shown in your screenshot are not the live ones, so changing them won't make any difference. This is because your domain name is being hosted on a different DNS server, not the one that you are editing via the Namebright webpage. If you need help changing the nameserver records, I recommend you contact Namebright. Edited September 12, 2022 by paul2009 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
jpmcghee Posted November 3, 2022 Share Posted November 3, 2022 I am having this same issue. @tuanphan were you ever able to resolve? What did you do? Did you need to update the nameservers on namebright? what are they? thank you!!! Link to comment
Cellodude Posted February 26, 2023 Share Posted February 26, 2023 Wow, still no solution? Have the same question. Mathias Link to comment
ColoCoug Posted February 27, 2023 Share Posted February 27, 2023 I have the same problem, but with a domain registered with Hostmonster. I built a website on SquareSpace, but the domain name has already been registered through Hostmonster, which I want to keep as the server. I don't know what I need to do, whether it's transfer, map or something else. None of the "how to" guides from SquareSpace match the actual menus I see when I go to Settings > Domains > Use a domain that I own. I've been working on this for a couple of days and I am getting more confused with all the dead ends I run into. I think I want to map the URL I am using to the SquareSpace "built in domain" but I can't find any directions on how to do that. Help would be much appreciated. Link to comment
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