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Getting Gift Messages to Automatically Sync with EasyShip

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Hi there!

I'm wondering if anyone knows how to sync a Gift Message in Squarespace (which I've already set up on the checkout page) to EasyShip? EasyShip has a field called Buyer's Notes, but it's not syncing and I can't even figure out how to manually edit that field (or otherwise manually insert a message that could print on the Packing Slip). So far EasyShip customer service can't answer my question. I would sincerely appreciate any assistance! I'm so close to being able to launch my website after a gazillion hours of working on everything...but Squarespace makes everything around gifts super challenging. THANK YOU! - Stacy

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19 hours ago, StacyF said:

I'm wondering if anyone knows how to sync a Gift Message in Squarespace (which I've already set up on the checkout page) to EasyShip?

This isn't currently possible.

When you say that you've added a Gift Message to the checkout, I'm assuming that you've done this manually using a Custom Checkout Form, as Squarespace describe in this support article. I say this because there isn't a "gift message" feature in Squarespace.

Although it would technically possible for EasyShip to look for a gift message field (it would look something like the example below), they won't have built their system to look for custom data like this.  

// Example of how a gift message would appear in the Orders API. 
"formSubmission": [ {
  "label": "Gift message",
  "value": "Happy Birthday" 
} ],

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About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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