Kook Posted March 22, 2022 Share Posted March 22, 2022 Site URL: https://www.koastalkooks.com At the bottom of my home page for www.koastalkooks.com we have a video that plays- but for some reason it will not work on mobile version. How could I fix this? Link to comment
tuanphan Posted March 23, 2022 Share Posted March 23, 2022 On 3/22/2022 at 1:28 PM, Kook said: Site URL: https://www.koastalkooks.com At the bottom of my home page for www.koastalkooks.com we have a video that plays- but for some reason it will not work on mobile version. How could I fix this? You mean it doesn't autoplay on mobile? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
Kook Posted April 19, 2022 Share Posted April 19, 2022 On 3/23/2022 at 4:48 AM, tuanphan said: You mean it doesn't autoplay on mobile? It doesn't show up at all it loads in as a black screen. Link to comment
EbonyBullock Posted April 19, 2022 Share Posted April 19, 2022 Site URL: https://tiffanyponce.squarespace.com/ Hello, How do I get a video to play on mobile. Is there Custom CSS? The video is from Youtube. Link to comment
PaulN Posted April 19, 2022 Share Posted April 19, 2022 Site URL: https://www.vividmusic.net Hi, Is there any plug - in / code or anything that I can do to get my banner video to open consistently on all browsers (mobile or desktop) in version 7.0? It is essential for business to display a video banner, to remain competitive. All I get told is to change my whole site to 7.1. This is very time consuming and I believe unacceptable, considering all my competitors on other platforms have functioning video banners and I have invested heaps on our new promo. Any suggestions welcome? Link to comment
tuanphan Posted April 22, 2022 Share Posted April 22, 2022 What is site access password? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
tuanphan Posted April 22, 2022 Share Posted April 22, 2022 Have you found a solution yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
tuanphan Posted April 22, 2022 Share Posted April 22, 2022 On 4/19/2022 at 10:58 AM, Kook said: It doesn't show up at all it loads in as a black screen. Video doesn't work well on all mobile devices. You can consider adding a fallback image Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!) Link to comment
PaulN Posted April 23, 2022 Share Posted April 23, 2022 Hi Tuanphan, Unfortunately not! Paul Link to comment
EneaST Posted April 27, 2022 Share Posted April 27, 2022 (edited) Site URL: https://www.eneastrora.com/ What's the problem with Banner video not loading on mobile devices, anyone else encounters this ? And i don't want any staff to come up with the same excuse as videos fail to load because of speed etc, also don't ask us to use low res gifs how are we suppose to represent our work with low res gifs in 2022 where everyone is using their phone? should we go back to 90's? Please fix the problem instead of giving people the same responses, and blaming other platforms, cause i even uploaded the video on square-space and it still does the same thing, i have professional internet speed and videos still don't load up on mobile devices. Also how's all videos load up on YouTube, and other websites, but only on square-space this is happening ? What am i paying for if my website does not even work ? Edited April 27, 2022 by EneaST l.jackson 1 Link to comment
BlueSkyOutfitters Posted March 21, 2023 Share Posted March 21, 2023 Hi Andrew, I would also really appreciate you sending me the instructions on how to use the plug-in! Thanks SO much! Link to comment
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