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Site URL: https://s3dentalsussex.co.uk/onlinebooking

Hi , 

I need a little bit of help. 

Since the implementation of the strong customer authenication in March 2022, my online booking page is not functioning properly. 

Previously the site i built for a dental practice has an online booking page which allowed their patients to book appointments online and take payment via stripe. They do not have access to edit the online booking page itself but i was able to embed the page with an iframe to fit into the their website so that the online booking was contained within their actual site. 

www.s3dentalsussex.co.uk/onlinebooking. 

I had install the code - 

<p> <iframe src="
https://onlinebookinguk.3pointdata.com/soe/new/S3 Dental?pid=UKTBT01" width="100%" height="1100" style="border:medium solid rgb(0,0,0)"></iframe> </p>

This worked fine until the recent SCA which involves the online booking page itself having an internal redirect where the stripe allows for customer to fill in their card details before returning to the website. 

https://support.stripe.com/questions/strong-customer-authentication-sca-enforcement-date

When you currently try and use the online booking you go through the process but when you need to enter the bank details you are left with the blurred out screen which is waiting for the card details to entered on a screen which is presented. 

If you use the onlinebooking link directly in a browser then it all works fine.  I could just install a button and open up the page directly but this takes the customer out of their website, so trying to integrate it all. 

Is there anyway to code the online booking page to work like it previously did? 

 

Really appreciate all help. 

Edited by SAB4567
didnt add enough information
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7 hours ago, SAB4567 said:

my online booking page is not functioning properly

As you are not using Squarespace Scheduling, I recommend you contact the company who is providing you with the third-party booking/payment solution to ask them about the issues. This is not specific to Squarespace.

 

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