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International Shipping

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Site URL: https://www.lingstergames.com/

Hello hive mind!

I have issues with International shipping.  I currently use Easyship, and though they do international shipping, I can't reflect that across to Squarespace.  Squarespace only allows shipping to the US.  If it's international, it's flat rate.  I can't ship a box the same to Canada as well as Germany.   I've lost every potential customer I had in the month of February because of international customers.  In fact, I've lost 45% of my revenue due to this problem.  How do I fix this so I can get customers from international sources?  

 

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1 hour ago, LingSter_Games said:

I have issues with International shipping. I can't ship a box the same to Canada as well as Germany.

In Squarespace you can set international shipping fees based on country by creating regional shipping zones. Shipping zones are available for Flat rate and Depending on weight options.

Have you tried this?

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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I totally get that it's a pain. Unfortunately, Squarespace doesn't support carrier-calculated international shipping right now, so if you don't want to manually setup zones per country/area then you'll need to move to another ecommerce platform that supports more complex setups, like Shopify.

Edited by paul2009

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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