Circagirl92 Posted April 6, 2022 Share Posted April 6, 2022 I desperately need to reorder my product categories. Squarespace shows the drag and drop icon on the product categories, yet I can't grab it and move it. Doesn't matter where on the list I try or on the category itself, nothing will move. Individual products move this way, but I can't seem to get the categories to work like they should. Does anyone else have this issue or know of a solution? Link to comment
paul2009 Posted April 6, 2022 Share Posted April 6, 2022 6 hours ago, Circagirl92 said: I need to reorder my product categories. Squarespace shows the drag and drop icon on the product categories, yet I can't grab it and move it. The drag handle is to allow you to nest categories within other categories; it is not for reordering categories. They will always be shown in alphabetical order because this is the way users will expect to find them. Reordering them can reduce discoverability and lower conversion rates but if you have a good reason to ignore this UX principle, you’ll need to use some code. This will be specific to the site, do we’d need a working link to the site as well as details about the reordering. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Circagirl92 Posted April 6, 2022 Author Share Posted April 6, 2022 10 hours ago, paul2009 said: The drag handle is to allow you to nest categories within other categories; it is not for reordering categories. They will always be shown in alphabetical order because this is the way users will expect to find them. Reordering them can reduce discoverability and lower conversion rates but if you have a good reason to ignore this UX principle, you’ll need to use some code. This will be specific to the site, do we’d need a working link to the site as well as details about the reordering. If it was truly just in alphabetical order, I would 100% be happy with that. However, that isn't the case. It orders them according to how new they are. Newest always are at the top. Also not talking necessarily about how the customer sees it in the traditional sense, as it pulls from a filter. The filter follows the order I see on the backend. Forester Wilderness is the newest category I made. So now my filter orders them just like below (it's driving me insane that it's not in alphabetical order) Link to comment
paul2009 Posted April 7, 2022 Share Posted April 7, 2022 I didn't read your question properly and thought you were referring to categories elsewhere. 😬 You can reorder your categories in the categories panel of the store's settings: About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Circagirl92 Posted April 7, 2022 Author Share Posted April 7, 2022 5 hours ago, paul2009 said: I didn't read your question properly and thought you were referring to categories elsewhere. 😬 You can reorder your categories in the categories panel of the store's settings: No worries. So I think mine is bugged. It just refuses to let me drag anything. Doesn't matter where I try and drag it, it won't budge. 😩 Link to comment
tuanphan Posted April 10, 2022 Share Posted April 10, 2022 On 4/7/2022 at 8:07 PM, Circagirl92 said: No worries. So I think mine is bugged. It just refuses to let me drag anything. Doesn't matter where I try and drag it, it won't budge. 😩 Have you solved it yet? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
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