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Broken Images on Certain Networks

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I have a question regarding broken images. While on my workplace's network, my squarespace site (along with other sites built with squarespace) won't load images properly (shows broken image icons). I believe this is due to some firewall or security feature of the network. This occurs on few other sites, but happens pretty much globally on any squarespace sites (including squarespace.com). Although it is clearly due to the network, I'm a little concerned that other networks that users may be on will also not load images properly if these networks contain some security feature.

With that said, is there any way to format images or add something to the CSS code to maximize the changes of images loading properly even on security-heavy networks?

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5 hours ago, WinterSoldier said:

While on my workplace's network, my squarespace site won't load images properly. I believe this is due to some firewall or security feature of the network. Although it is clearly due to the network, I'm a little concerned that other networks that users may be on will also not load images properly

There is nothing that you can do as the site-owner to change this behaviour.

You will need to identify the device or service that is blocking images from Squarespace's Content Delivery Network (CDN) and then modify the whitelist to allow these images. You can do this for your own workplace's network but it if this is a default setting, you may want to request that the provider of that device or service update their default whitelisting to allow Squarespace images. 

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Thank you. The only squarespace site that seems to work on this network is the website of Keanu Reeves's motorcycle company: https://archmotorcycle.com/

Is there a secret ingredient here that is allowing the site to load seamlessly on restricted networks? Or...does this website even run on squarespace anymore? I only assume it does because it was promoted in the early ads of squarespace.

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That site is on WordPress 😲

 

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

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