Jump to content

Images are not uploading when listing a new product

Recommended Posts

Posted

Whenever I'm trying to upload images for a new product sometime it loads and sometimes it doesn't. The message that pops up is "an unexpected error has occurred". Not sure what the issue is so some guidance in this would be super helpful. 

  • Replies 4
  • Views 1.1k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Posted (edited)

Hi, I'm having a similar problem with uploading images. Have you managed to sort your problem yet?

Yesterday and today (4th April) the upload feature doesn't seem to be working- see attached images. I can't even select images from my image library either so I've no idea what's going on!

I've cleared my cache etc and updated browsers yet this makes no difference. What's really weird is that I can't even upload images that I've already uploaded i.e are on my site already. Any help gratefully received!!

All my images are RGB, low res and most are under 500KB

You can see on the bottom image attached, the image I'm trying to upload on the bottom left tries to load and then at the last second, says  that 'something went wrong'....

 

1876385392_Image05-04-2022at10_39.thumb.jpg.30f50e6164eb84b2dde92881b62df4ed.jpg976683262_Image05-04-2022at10_39.thumb.jpg.bf1b4fe10781a471790fbc0295207c38.jpg

Edited by Nickyr
  • 2 years later...

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.