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Ability to determine general location of someone sending message?

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Is it possible to have Squarespace determine broad location (NW USA, SE USA, etc.) of someone sending a message or inquiry via "contact us" or something similar on a site, and then have specific email addresses set up for each region?

For example, someone from Georgia, USA sends a message through the site asking where can they buy our product. Code or a plug-in would see general area of the USA the person is sending message from and then sends the SE regional sales manager that message via email.

Edited by MattyT208
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Posted
17 hours ago, mtengaio said:

Is it possible to have Squarespace determine broad location (NW USA, SE USA, etc.) of someone sending a message or inquiry via "contact us" or something similar on a site, and then have specific email addresses set up for each region?

There isn't a built in feature on Squarespace, but it could be achieved with some custom code and a couple of third party services - one to determine the location and one to forward the form data to the relevant email address. Note that locations cannot always be determined accurately, especially when VPNs are being used.

 

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Posted
18 hours ago, mtengaio said:

Is it possible to have Squarespace determine broad location (NW USA, SE USA, etc.) of someone sending a message or inquiry via "contact us" or something similar on a site, and then have specific email addresses set up for each region?

For example, someone from the Georgia, USA sends a message through the site asking where can they buy our product. Code or a plug-in would see general area of the USA the person is sending message from and then sends the SE regional sales manager that message via email.

I use GeoTargetly to adjust site behavior (e.g. show location specific content) based on geolocation.

I'm not sure how it would work in your situation, but there should be a solution.

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