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Member Area login doesn't go to member area home page

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Site URL: https://www.haas-house.com/

I have my membership area setup. I've added the login option to my sites Navigation. I put my site in test mode then try to login with the customer email/PW I setup. I'm successfully logged in, but I'm not redirected anywhere... if that makes sense. Like I'll see the customer account info to the right, and the membership navigation replaces the original sites navigation, but it's weird that I'm still on the regular homepage until I choose a membership area page from the navigation.

I have my membership area homepage set to a normal page (I think I read it can't be a portfolio or external link), so I don't know why it's not re-directing there. Any ideas?

To be clear, customers can still access the membership content once they login, it's just a weird way for them to have to do it.

In the image uploaded that's my regular homepage behind the account info. Which is NOT in the membership area Navigation or pages structure.

Screen Shot 2022-03-24 at 2.33.40 PM.png

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Are users signing in the way Squarespace intended using the member "sign in" button, or are they using the Login option? The former should direct them to the MA homepage. 

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  • 1 month later...
25 minutes ago, MarcoBruschi said:

I create a member area but when I logged in I didn't see the member area's homepage but the traditional homepage of my website.

If you link to the member area (instead of using the account sign in link) they should reach the member area instead of the account page. 

 

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

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  • 4 weeks later...

Site URL: https://www.diallekt.com

After a member signs into their account from my website homepage, their customer account panel opens up on the right side of the screen. However, it doesn't redirect them anywhere - they stay on the homepage of my website.

Is there any way to make it so that when a member signs in, it redirects them to the homepage of the specific Members Area instead?

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5 minutes ago, AaronC said:

Is there any way to make it so that when a member signs in, it redirects them to the homepage of the specific Members Area instead?

As mentioned above, the account sign in link is designed to take them to their account panel. To allow them to go straight to a specific Member Area (MA) page you can provide a link to that page in the navigation. If the user is not logged in, visiting this page will prompt them to do so.

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

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