colleenferg Posted March 22, 2022 Share Posted March 22, 2022 (edited) Site URL: http://atwillpilates.com I set up a google workspace email address via squarespace for my domain (which is parked with squarespace). I got the new email address set up and can successfully send and receive email. But whenever I try to add the new email address and get it verified for an email campaign, the verification code never arrives in inbox or spam. Any ideas?? I've submitted several support tickets but never get responses, so here I am. Thanks everyone! Edited March 22, 2022 by colleenferg clarification Link to comment
paul2009 Posted March 22, 2022 Share Posted March 22, 2022 If you registered your domain through Squarespace, it's automatically verified. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
colleenferg Posted March 22, 2022 Author Share Posted March 22, 2022 Hi Paul, thank you so much for taking the time to respond. I thought that was true too, but the way it's acting makes me think some dots are connecting. Take a peek at the attached screenshots... Really appreciate it! Link to comment
paul2009 Posted March 22, 2022 Share Posted March 22, 2022 It is very strange messaging 🤔. If the emails aren't arriving then I don't think there's anything forum users can do to help. Live chat is currently open so you may want to try chatting directly to someone in Customer Care. Let us know how you get on. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
caseybonano Posted October 5, 2022 Share Posted October 5, 2022 Was this ever resolved? I am having the same issue. I click send verification email and it never arrives to my inbox and it is not in spam or any other folder. Link to comment
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