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Marking a purchase as In Progress

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On 3/21/2022 at 5:22 PM, kruss said:

There doesn't seem to be a way to mark a purchase as in progress in order to let the customer know you are working on it.

Orders for physical and service products can be 'pending' or 'fulfilled'. Customers are sent an Order Confirmed email when the order has been received and an Order Fulfilled email when the order is ready. Are these sufficient for your needs?

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