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Shipping cost error when using 'Fee per Item'


Go to solution Solved by paul2009,

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Site URL: https://deb-bailey.com/shop/p/inside-out-book

Hello. 
I have set up 2 products, both with 4 shipping options. I also added a 'Fee per Item' for each shipping option.

It is my understanding that it should work like this;
Purchase 1 book + $12 shipping = Total $12
Purchase 2 books + $12 shipping + $5 Fee per item  = Total $17

The problem is when someone is buying 1 book it's charging them $17 shipping (adding them both together). 

What am I doing wrong? 

Thanks! 
Claire.


666553138_ScreenShot2022-03-15at9_15_30PM.png.b183f04897227435130869fb55087b66.png1987777753_ScreenShot2022-03-15at8_15_36PM.thumb.png.66d5d28ad483df5c1221b3e740f1209c.png

 

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  • Solution
On 3/15/2022 at 8:33 AM, Claire_auck said:

I...added a 'Fee per Item' for each shipping option. It is my understanding that it should work like this;
Purchase 1 book + $12 shipping = Total $12
Purchase 2 books + $12 shipping + $5 Fee per item  = Total $17

Hi Claire

On Squarespace, the Fee Per Item is charged on each item, including the first item.

If you'd like to charge $12 for one book and $17 for two books, you'll need to set the Per Order Fee to $7 ($5 lower than your current rate) and keep the Fee Per Item as $5. 

969059479_Screenshot2022-03-19at14_55_22.thumb.png.370148876b740b902c02cca6e05a0951.png

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On 3/20/2022 at 3:57 AM, paul2009 said:

Hi Claire

On Squarespace, the Fee Per Item is charged on each item, including the first item.

If you'd like to charge $12 for one book and $17 for two books, you'll need to set the Per Order Fee to $7 ($5 lower than your current rate) and keep the Fee Per Item as $5. 

969059479_Screenshot2022-03-19at14_55_22.thumb.png.370148876b740b902c02cca6e05a0951.png

Did this help? Please give feedback by clicking an icon below  ⬇️

Hey Paul.

Thanks for jumping in. That makes sense now, thanks for taking the time to explain that.

Hope you're well
Claire.

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