Jump to content

Can I create customer orders manually?

Recommended Posts

  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

25 minutes ago, 2014Survivor said:

Can I manually create an order?

There isn't a way to create an order on the backend of Squarespace on behalf of a customer.

You can create an order in one of the following ways:

Did this help? Please give feedback by clicking an icon below  ⬇️

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)

Buy me a coffee

Link to comment

Manual order creation is one of those essential features that Squarespace simply neglected to include in its commerce features. What I do is send an invoice to the customer with a payment link (Paypal). When I receive their payment, I create a 100% discount code and a free shipping code. Depending on the complexity of the order, I either give the codes to the customer so they can order themselves or I just go ahead and shop for the customer, putting in their email address and address info on checkout and they receive an order confirmation.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.