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HELP - Impossible to delete folder !!!

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Hello the Community,

I have recently subscribed to Squarespace and started to create my website.

Everything went well until I tried to delete a folder previously added (so-called "test" folder) = when I try to delete this folder, or even re-name it, I get the following the message "folder cannot be deleted".... And the folder cannot be removed.

I am completely stuck as this folder appears into header and cannot be removed.

I have even tried to duplicate the website - same issue happens in the new version.

Thanks a lot for your help !!!!!

Screenshot 2022-03-06 at 12.20.30.png

Screenshot 2022-03-06 at 12.20.37.png

Edited by NicoU
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  • 1 month later...

I got a reply from Squarespace:


Our engineers are aware of an issue with Folders not deleting properly, and it looks like the same thing is happening here. Thanks for pointing this out.
For now, you could try using the Squarespace App to delete these folders, as that's been shown to work:
Squarespace app


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