justaguywhodoesthings Posted February 28, 2022 Share Posted February 28, 2022 (edited) Site URL: https://unchartedtrvl.squarespace.com/config/ On our site, within a page, we have a lightbox form with a button that says "Request Detailed Itinerary By Mail or Email." Submission, opening, and fields work fine but there is no way to close the lightbox form. It essentially breaks the page and requires a refresh. Can anyone help out here, I am at a complete loss. https://unchartedtrvl.squarespace.com/scheduled-group-tours-2022/north-caucasus Edited March 4, 2022 by justaguywhodoesthings Link to comment
Beyondspace Posted March 2, 2022 Share Posted March 2, 2022 On 3/1/2022 at 2:55 AM, justaguywhodoesthings said: Site URL: https://unchartedtrvl.squarespace.com/config/ On our site, within a page, we have a lightbox form with a button that says "Request Detailed Itinerary By Mail or Email." Submission, opening, and fields work fine but there is no way to close the lightbox form. It essentially breaks the page and requires a refresh. Can anyone help out here, I am at a complete loss. https://unchartedtrvl.squarespace.com/scheduled-group-tours-2022/north-caucasus pw: 04April2014 04April2014 is wrong password so I can not have a look your site. Kindly check it again Greeting, it's BeyondSpace, I am Squarespace dev focus on provide solutions to enhance feature that squarespace.com can't provide.Feel free to check my current Squarespace Plugins Developement: Enable Pinch/Zoom on lightbox, Delivery Date Picker, Lightbox Studio pluginIf you find my answer fit your need, let's leave a like or upvote so others with the same issue can find their solution. Thank you Link to comment
justaguywhodoesthings Posted March 4, 2022 Author Share Posted March 4, 2022 On 3/2/2022 at 8:49 AM, bangank36 said: 04April2014 is wrong password so I can not have a look your site. Kindly check it again I apologize, try "UTS2022" Link to comment
tuanphan Posted March 6, 2022 Share Posted March 6, 2022 On 3/1/2022 at 2:55 AM, justaguywhodoesthings said: Site URL: https://unchartedtrvl.squarespace.com/config/ On our site, within a page, we have a lightbox form with a button that says "Request Detailed Itinerary By Mail or Email." Submission, opening, and fields work fine but there is no way to close the lightbox form. It essentially breaks the page and requires a refresh. Can anyone help out here, I am at a complete loss. https://unchartedtrvl.squarespace.com/scheduled-group-tours-2022/north-caucasus Hi. It looks fine to me Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
justaguywhodoesthings Posted March 8, 2022 Author Share Posted March 8, 2022 On 3/6/2022 at 8:18 AM, tuanphan said: Hi. It looks fine to me It opens perfectly, but the close button does not work for us. I've tested on 3 PCs and 2 Mobile. Is there a reason this is happening? Link to comment
MResendes Posted August 2, 2022 Share Posted August 2, 2022 On 3/6/2022 at 5:18 AM, tuanphan said: Hi. It looks fine to me Hello, Just wanted to bump this post, because it has not been solved yet and I am having the same issue. @tuanphan, you were able to pull up the form, but were you able to close it? @justaguywhodoesthings, have you had any luck on finding an answer to your own question? Link to comment
tuanphan Posted August 4, 2022 Share Posted August 4, 2022 On 3/6/2022 at 8:18 PM, tuanphan said: Hi. It looks fine to me Can you check site url? No Such Website Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
farooqibakar Posted April 5 Share Posted April 5 Having the same issue. Any solutions? Link to comment
tuanphan Posted April 8 Share Posted April 8 On 4/6/2023 at 5:13 AM, farooqibakar said: Having the same issue. Any solutions? If you share link to page where you have problem, we can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
Solution paul2009 Posted April 8 Solution Share Posted April 8 (edited) On 2/28/2022 at 7:55 PM, justaguywhodoesthings said: On our site, within a page, we have a lightbox form..fields work fine but there is no way to close the lightbox form. This is an acknowledged Squarespace bug that happens when the site animation is set to “flex”. For now, you can change the animation setting (in Design > Site Styles > Animation) or, as a temporary workaround (until Squarespace fix this) you can add the following to Design > Custom CSS: /* Bugfix for Sqsp bug that prevents user clicking lightbox form close button April 2023 */ .sqs-modal-lightbox-content .lightbox-inner .lightbox-content .lightbox-close { z-index:100000000; } Let me know how you get on. Did this help? Please give feedback by clicking an icon below ⬇️ Edited April 8 by paul2009 Kenia 1 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
Kenia Posted Sunday at 05:50 AM Share Posted Sunday at 05:50 AM On 4/9/2023 at 5:10 AM, paul2009 said: This is an acknowledged Squarespace bug that happens when the site animation is set to “flex”. For now, you can change the animation setting (in Design > Site Styles > Animation) or, as a temporary workaround (until Squarespace fix this) you can add the following to Design > Custom CSS: /* Bugfix for Sqsp bug that prevents user clicking lightbox form close button April 2023 */ .sqs-modal-lightbox-content .lightbox-inner .lightbox-content .lightbox-close { z-index:100000000; } Let me know how you get on. Did this help? Please give feedback by clicking an icon below ⬇️ This worked for me. Thanks so much legend! Link to comment
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