Shopify Product CSV Import Not Working

Hi! I am mocking up a Squarespace site for a client who currently uses Shopify. I don't want to spend time moving over products manually/individually when this is just a demo site to show her what Squarespace can do. I am trying to use the product import by downloading a group of sample products from Shopify but every single time I go to import into Squarespace it gives me an error message to check formatting. I am going through the Shopify specific csv upload, so not sure what is up! Plus, if she does end up moving over to Squarespace, it would really sell her on it if I could just take the whole store and import it over. Thanks!

On 2/14/2022 at 9:23 PM, destinyestringer said:

I am trying to use the product import by downloading a group of sample products from Shopify but every single time I go to import into Squarespace it gives me an error message to check formatting.

It's virtually impossible for us to offer any additional advice without access to the CSV file.

The Shopify specific import is usually straightforward so if it isn't working, I recommend looking through the CSV file to see if there are any obvious issues. This guide covers the steps: Importing products from Etsy, Shopify, and Big Cartel - but you're probably aware of this.

Sorry, I didn't think about that! And yes, I am! They don't list out specifically what the format should be, so I am unsure of what is going wrong. 

Here is a link to a Google Sheet since I can't upload a .csv here: https://docs.google.com/spreadsheets/d/1zR0PtHTY6tq-jTYKlKx8xqmaDH4U9h-zNPoJM48wQa0/edit?usp=sharing

I cannot see any issues with the format. I tried another Shopify CSV and saw the same error. Looks like an issue that will require help from Customer Care.

Thanks for your help!

Dear friends, have you solved this problem? I encountered the same difficulty as you.