Hanna1 Posted February 14, 2022 Share Posted February 14, 2022 I transferred a domain from SQS to Porkbun on Friday. Porkbun received and accepted it successfully. However, when I go into SQS > Use a domain I own > mydomain.com > Click Return > Connect Domain, there is an error message that says “This domain is already associated with a Squarespace site. I clicked the “these instructions” link and learned that I did not go into Advanced Settings and disable the DNSSEC before transferring the domain to Porkbun. What do I do? I don’t have the Host Verification Code from Squarespace to add to my Porkbun DNS settings to point my domain to Squarespace? Link to comment
marryjohn57 Posted February 14, 2022 Share Posted February 14, 2022 (edited) Also, I would like to get a solution to this problem. Please suggest how I can transfer my domain. Edited May 2, 2022 by marryjohn57 Link to comment
paul2009 Posted February 14, 2022 Share Posted February 14, 2022 3 hours ago, Hanna1 said: there is an error message that says “This domain is already associated with a Squarespace site. Do you still have access to the Squarespace site that is associated to the domain? If yes, have you tried to disconnect the association to the domain? You can usually do this using these steps: Log on to the website. Go to Settings > Domains. Select the domain name to disconnect. Click Disconnect domain. Click Yes to confirm the disconnection. If this doesn't work, you'll need assistance from Customer Care. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Hanna1 Posted February 14, 2022 Author Share Posted February 14, 2022 (edited) OMG, I think it worked! But I have a question before I get too excited. I disconnected the domain from SQS, went back through the process of "Use a Domain I Own," and got a verification code this time. I manually entered it into the receiving domain host. The domain showed connected in SQS. I went through the connection process with the receiving domain host and they said it was "Connected!". In SQS, all five DNS records are green (not red). But the verification code line sometimes disappears and only the remaining four DNS records are there. I clicked "Refresh" a few times and the Verification DNS record eventually comes back in green. Is that normal? Edited February 14, 2022 by Hanna1 Clarification Link to comment
paul2009 Posted February 14, 2022 Share Posted February 14, 2022 35 minutes ago, Hanna1 said: I clicked "Refresh" a few times and the Verification DNS record eventually comes back in green. It can be. It depends on the specific circumstances. If the DNS entries have been created correctly with the new domain host, it should just work after a short period (up to 72 hours). However, to be able to tell you whether the settings are correct, I'd need to know the domain name. 🙂 Hanna1 1 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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