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Required data blank when connecting domain


Go to solution Solved by paul2009,

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  • Solution
On 2/7/2022 at 10:17 PM, Ming997 said:

I am trying to connect a domain, I own with 123-reg.co.uk

In your 123-reg DNS panel, delete the 'A' record for "35.227.197.36". 

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Thank you very much Paul2009 that seems to have worked.

Additionally when I connect to my site it says it is insecure the SSL certificate status is still processing do you know if there is anything I can do to ensure it will work so people can access the site?

kind regards and many thanks,

Miles 

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The site appears to be protected by a public password at the moment, but if visitors go to http://milesingram.co.uk (without the 's' in the prefix) they should connect without an error.

Once the certificate has finished processing, the https version should work too. There's nothing you can do to speed this up.

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Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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  • 4 months later...
Posted (edited)

Hello I have the same problem, however, I cannot delete the A record that is being shown because I actually don't have that specific record. What should I do? Im trying to connect with namecheap

Screen Shot 2022-07-08 at 11.33.47 AM.png

Screen Shot 2022-07-08 at 11.34.23 AM.png

Edited by PoeticDesigners
adding additional info
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1 hour ago, PoeticDesigners said:

I cannot delete the A record that is being shown because I actually don't have that specific record.

I recommend you take another look at your Namecheap DNS records because I can still see the A record 162.255.119.187.

 

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About: Sqsp Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Expert and founder of SF Digital, dedicated to improving websites by building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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Can you explain why you have the unmasked redirect? I wouldn't expect to see that.

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About: Sqsp Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Expert and founder of SF Digital, dedicated to improving websites by building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

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On 7/15/2022 at 12:43 PM, paul2009 said:

Can you explain why you have the unmasked redirect? I wouldn't expect to see that.

I noticed those but they were always there so I just left them. I just deleted them and it worked! Thanks for your help! 

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