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Inaccurate notifications

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Site URL: https://www.circe.co.nz

I have a website built for my partners perfume business, and have the squarespace app on my phone.

for some reason it gives me notifications which are false.


this morning I got a notification that last week we had 211 views and 1 order in the past 7 days, but yesterday alone we had 4 orders.. is there a way to get accurate summaries of the weeks activities? It seems like a simple detail to get right?

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14 minutes ago, TimElk said:

the squarespace app on my phone...gives me notifications which are false

Have you reported this to Squarespace Customer Care? 

When a Squarespace feature isn't working as expected it is best to get straight in touch with them. The forum community would love to help but we are just customers like you and so are unable to resolve technical issues. You can reach out to Customer Care using this link.


About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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