kruss Posted February 4, 2022 Share Posted February 4, 2022 Site URL: https://www.koryrussellart.com/ I want to send a customer a personal email when they order; for instance letting them know the order is being printed and should be shipped within a few days. All I can find are order notification emails without any way to actually write an email. Am I missing something? Link to comment
paul2009 Posted February 4, 2022 Share Posted February 4, 2022 14 minutes ago, kruss said: I want to send a customer a personal email when they order; for instance letting them know the order is being printed and should be shipped within a few days. Order confirmation emails are typically used for this purpose. The wording can be customised to let customers know their order is being processed and will be shipped soon. If you are looking for something different, can you explain a little more? About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
kruss Posted February 4, 2022 Author Share Posted February 4, 2022 Well, I'd like to add their name. Also, it's kind of complicated, but I include shipping in the cost, then if it comes out less than I included, I refund the difference. So I'd like to be able to explain things better and personalize them better. I just need a way to customize each email that I send if I need to. Is there a way to do this from anywhere else in squarespace or do I have to go through my own email each time? Link to comment
paul2009 Posted February 4, 2022 Share Posted February 4, 2022 1 hour ago, kruss said: I just need a way to customize each email that I send It isn't possible to do this within Squarespace. To send individually customised emails you'll need to use your own email. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Rudybro Posted December 2, 2022 Share Posted December 2, 2022 Can I have customer notification emails come from my business email and not from a squarespace email? Link to comment
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