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Problem with uploading image files

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Posted

Hey! I have been uploading image files to the blog posts and portfolio of my new website just fine, but then all the sudden when I click on upload file nothing happens. I have tried it on every page and it still doesn't work. I tried refreshing the page and closing and reopening the site and nothing seems to be working. Does anyone have any ideas to make it work again?

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Posted

I noticed just yesterday that I was having the same issue as well. I'm trying to add photos to a gallery section, but the upload always fails. I thought it might be because of the file size, but they're all way below the upload size limit.

Posted

I too am having issues. My photos will load in my Galleries, but if I select a photo to feature, it won't show up on my landing page. I've tried uploading from the squarespace app on my ipad and from my laptop. I had done some work last week and everything uploaded fine, but now when I try to make new galleries the feature photo will not load, even when I repeat the process I did previously.

Posted

I am also having the same issue.  I did everything i am supposed to do and nothing seems to work . If anyone finds  the solution please advise. Good luck ! 

Posted

This isn't the best place to report faults with Squarespace because employees don't routinely monitor this forum for concerns. 

When a Squarespace feature isn't working as expected it is best to get straight in touch with Squarespace Customer Care. The forum community would love to help but we are customers just like you and we are unable to resolve technical issues with the platform.

Contact Customer Care

 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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