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Adding Hyperlink to Custom Form

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Sorry that I can't provide a URL - the site is not live yet.

I'm trying to add a hyperlink to the Custom Form during checkout. The hyperlink works in the preview but shows up as code when I go to the live site. Squarespace help says that it's beyond the scope of their support. Any tips?

TIA

Screen Shot 2022-01-24 at 1.35.02 PM.png

Screen Shot 2022-01-24 at 1.30.26 PM.png

Screen Shot 2022-01-24 at 1.35.02 PM.png

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On 1/24/2022 at 9:43 PM, jchuck48 said:

I'm trying to add a hyperlink to the Custom Form during checkout.

This isn't possible.

The checkout page is sensitive because it processes payments so Squarespace lock it down and don't allow any code (HTML, CSS, JavaScript and so on) to be added. You'll be able to do this on a standard form elsewhere, but not on a Custom Checkout Form.

I get asked this question a lot, so here's the more detailed answer.

Edited by paul2009

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
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