Pabsr Posted January 20, 2022 Share Posted January 20, 2022 Site URL: https://jordancs.ie Hi Everyone, We're having a problem with the additional info section for product pages. We can't add links or edit H1, H2, etc. Completely missing the text block editor (image below) we have on other pages. Are we missing something, anyone else having the same issue? Has there been an update that removed this?... Any insights welcome! Thanks. Link to comment
Solution paul2009 Posted January 20, 2022 Solution Share Posted January 20, 2022 18 minutes ago, Pabsr said: We're having a problem with the additional info section for product pages. We can't add links or edit H1, H2, etc. Completely missing the text block editor Yes, this has been an ongoing "technical issue" since 23rd November 2021 and it's very frustrating. Squarespace are aware. As a temporary workaround, you may want to add a Text Block to a regular blank page and then use this to draft and format your text. You should then be able to copy/paste the formatted text into the Additional Info section. Squarespace don't do a great job of communicating technical issues like this, so I've created a page where Circle members can crowdsource known issues: Tracking unannounced Squarespace changes and Squarespace bugs. Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
Pabsr Posted January 20, 2022 Author Share Posted January 20, 2022 Thanks Paul, you're always great on any issues. That's a great workaround. We'll give it a try. The bug page is an excellent idea. Will add to it when we come across future problems. All the best... paul2009 1 Link to comment
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