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Zoom is not generating links

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Hi,

I have an online business that sends out Virtual links (lennyreisnerpilates.com) and host it through squarespace and use acuity scheduling/squarespace scheduling, the embedded one.  Zoom suddenly has stopped generating links.  When a client books, there is a typical email that gets sent.  The link below is my standard zoom ID link.  Anyway, the problem is on the webscheduler when someone else or I book a session, I get the error in their account that "Zoom was unable to create the meeting."

Squarespace has not responded with any help.  Any ideas?

Thanks,

Lenny

 

 

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Edited by lennyrrrrrr
typo
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3 hours ago, lennyrrrrrr said:

I have an online business that sends out Virtual links (lennyreisnerpilates.com) and host it through squarespace and use acuity scheduling/squarespace scheduling, the embedded one.  Zoom suddenly has stopped generating links.

If your Zoom account is a paid account and was working then I recommend you check that Zoom is still connected and pre-authorised (in Scheduling, click Integrations > Zoom > Setup > Connect to Zoom). If everything appears correct, you'll need to follow-up with Customer Care as there's little more that the community can do. 🥲

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