lennyrrrrrr Posted January 15, 2022 Share Posted January 15, 2022 (edited) Hi, I have an online business that sends out Virtual links (lennyreisnerpilates.com) and host it through squarespace and use acuity scheduling/squarespace scheduling, the embedded one. Zoom suddenly has stopped generating links. When a client books, there is a typical email that gets sent. The link below is my standard zoom ID link. Anyway, the problem is on the webscheduler when someone else or I book a session, I get the error in their account that "Zoom was unable to create the meeting." Squarespace has not responded with any help. Any ideas? Thanks, Lenny Edited January 15, 2022 by lennyrrrrrr typo Link to comment
paul2009 Posted January 15, 2022 Share Posted January 15, 2022 (edited) On 1/15/2022 at 7:52 PM, lennyrrrrrr said: I have an online business that sends out Virtual links (lennyreisnerpilates.com) and host it through squarespace and use acuity scheduling/squarespace scheduling, the embedded one. Zoom suddenly has stopped generating links. Even after Zoom is connected, new appointment types have video conferencing disabled by default. To add video conferencing to a new appointment type, return to the Integrations panel, find Zoom, and click Edit. Here you can select the appointments that require video conferencing and add the feature. Did this help? Please give feedback by clicking an icon below ⬇️ Edited November 26 by paul2009 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
LasseS Posted January 30, 2022 Share Posted January 30, 2022 @lennyrrrrrr Hi, did you solve this? Got kind of the same problem 🙂 Link to comment
lennyrrrrrr Posted July 6, 2022 Author Share Posted July 6, 2022 Here is the solution: ZOOM ONLY ALLOWS YOU TO BOOK 100 SESSIONS A DAY. So, once you hit the 100th, Zoom stops generating links. Rationing is the only way if you are going to book every session for the entire year. Link to comment
SentientRose Posted July 20 Share Posted July 20 (edited) SOLVED (for me at least!): As you add new appointments, you have to upgrade the settings on the zoom integration. Go to Integrations > Zoom > Edit > Select appointments that need video links > Save Boom, should be solved! I've had to do this with each new appointment type/change. Edited July 20 by SentientRose Raudhah, Lorethian and mmkemp 2 1 Link to comment
Lorethian Posted November 26 Share Posted November 26 On 7/20/2023 at 4:48 PM, SentientRose said: SOLVED (for me at least!): As you add new appointments, you have to upgrade the settings on the zoom integration. Go to Integrations > Zoom > Edit > Select appointments that need video links > Save Boom, should be solved! I've had to do this with each new appointment type/change. YOU!!! Are a bloody genius!! Thank you SO much! I was having a panic attack as I'm JUST starting my business, and one of my students alerted me to this problem. It would've flown right under my radar! I created a forum account JJUST to thank you! haha ❤️ Link to comment
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