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The request reviews toggle for Product Reviews keeps switching off

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On 12/27/2021 at 2:41 PM, FGask said:

The request reviews toggle for Product Reviews keeps switching off

This is a Squarespace bug affecting all sites using Product Reviews. It switches off randomly everyday. It has been reported to Squarespace's Engineering team but they can’t guarantee how long it will take to fix.

Update: Resolved 21 January 2022

Edited by paul2009
Resolved

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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14 hours ago, DEdwards said:

Every time that I click the Request Reviews button on the Product Review page, the page refreshes and the button is turned back off.

I'm not aware of any current issues. Please contact Squarespace Customer Care to report this issue and let us know how you get on.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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