FGask Posted December 27, 2021 Share Posted December 27, 2021 Every time I select the option to request product reviews, it switches back to off within a few days. This is frustrating as we are keen to get some product reviews on our site and don't have any Etsy reviews to import. Is there also a way to send a review request to past customers? PaulJR 1 Link to comment
PaulJR Posted December 30, 2021 Share Posted December 30, 2021 I have been experiencing the exact same thing! Please if anybody can help that would be great! Link to comment
Solution paul2009 Posted January 4, 2022 Solution Share Posted January 4, 2022 (edited) On 12/27/2021 at 2:41 PM, FGask said: The request reviews toggle for Product Reviews keeps switching off This is a Squarespace bug affecting all sites using Product Reviews. It switches off randomly everyday. It has been reported to Squarespace's Engineering team but they can’t guarantee how long it will take to fix. Update: Resolved 21 January 2022 Edited March 1, 2022 by paul2009 Resolved About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Karen_SQSP Posted March 1, 2022 Share Posted March 1, 2022 @FGask @PaulJR @paul2009 We've release a bug fix for the "Request reviews" toggle. This issue should be resolved but feel free to reach out if you continue to experience a problem with the toggle! Thanks for everyone's patience! Link to comment
JFQ Posted June 29, 2022 Share Posted June 29, 2022 Sorry but this is still not working for me. Everytime I try to turn on, the page refreshes and its off again. Any advice would be much appreciated! Thanks Link to comment
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