ALondonStudio Posted December 10, 2021 Share Posted December 10, 2021 Site URL: https://unwrp.com Hello, Has anyone else noticed this bug? Something is going on with my commerce site. This is the second time that I noticed that all on my in-stock inventory was changed to out of stock. This is my peak season and this CAN NOT HAPPEN. My customers are emailing and that's what alerts me that my whole website now says everything is sold out when that is not the case. I am losing money because I don't know how long this has been going on for. HELP! Link to comment
paul2009 Posted December 10, 2021 Share Posted December 10, 2021 57 minutes ago, ALondonStudio said: Something is going on with my commerce site...all on my in-stock inventory was changed to out of stock. I haven't seen this issue on other Squarespace sites. Are you using any tools that connect to your site via the Inventory API, for example Trunk Inventory or another RPA tool? These can modify your stock levels so, if not configured correctly, they could cause this issue. If you aren't using anything like this, I recommend that you contact Squarespace Customer Care to report this, if you haven't already done so. Let us know how you get on. If this post has helped you, please click a 'Like' or 'Thanks' icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment