Jump to content

How to remove "other amount" on Donation Page?

Recommended Posts

  • Replies 4
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

16 hours ago, RetetiElephantSanctuary said:

I can't seem to remove the option that allows the user to type in any amount, from the Squarespace Donation Form

You are not using the Squarespace Donation form. Someone has embedded a third party donation form instead. You'll need to contact the provider of the donation form to see if this can be customised.

Edited by paul2009

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment
14 hours ago, paul2009 said:

You are not using the Squarespace Donation form. Someone has embedded a third party donation form instead. You'll need to contact the provider of the donation form to see if this can be customised.

The standard Squarespace Donation Form does not allow an 'any amount' option.

Dear @paul2009

Thank you for responding!!

Ah, yes, our main donations run through Network4Good. Sorry. I can see now how my questions was misleading.

The adoptions run via Squarespace.
This is my test page... https://www.reteti.org/kapai 

Once you click the adopt button, in the contribution box, there's "other amount". I'm also attaching a screenshot of what it looks like when I edit the Donation Button.

I can't seem to find any Squarespace documentation on this. 
Have you seen this before? 

Screenshot 2021-12-08 at 08.11.54.png

Screenshot 2021-12-08 at 08.14.35.png

Link to comment
3 hours ago, RetetiElephantSanctuary said:

Ah, yes, our main donations run through Network4Good. Sorry. I can see now how my questions was misleading.

The adoptions run via Squarespace. Once you click the adopt button, in the contribution box, there's "other amount".

Thanks for clarifying.

Although you can set the fixed amounts on the Donation Block, the 'Other Amount' box is automatically added when users reach the checkout page. We are prevented from making any changes to this form because Squarespace block all code and CSS on the checkout page to protect payments from being interfered with.

If you’d like to make a feature request, you can do so by contacting Squarespace Customer Care using a support ticket.

  If this post has helped you, please click a 'Like' or 'Thanks' icon below  ⬇️

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment
2 hours ago, paul2009 said:

Thanks for clarifying.

Although you can set the fixed amounts on the Donation Block, the 'Other Amount' box is automatically added when users reach the checkout page. We are prevented from making any changes to this form because Squarespace block all code and CSS on the checkout page to protect payments from being interfered with.

If you’d like to make a feature request, you can do so by contacting Squarespace Customer Care using a support ticket.

  If this post has helped you, please click a 'Like' or 'Thanks' icon below  ⬇️

 

Thank you very much, @paul2009!!
Really, really appreciate the assistance. 

 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.