RetetiElephantSanctuary Posted December 7, 2021 Share Posted December 7, 2021 Site URL: http://reteti.org We're launching adoptions as a fundraising campaign. We have a minimum amount for an adoption, however I can't seem to remove the option that allows the user to type in any amount, from the Squarespace Donation Form. Does anyone know how to do this? Link to comment
paul2009 Posted December 7, 2021 Share Posted December 7, 2021 (edited) 16 hours ago, RetetiElephantSanctuary said: I can't seem to remove the option that allows the user to type in any amount, from the Squarespace Donation Form You are not using the Squarespace Donation form. Someone has embedded a third party donation form instead. You'll need to contact the provider of the donation form to see if this can be customised. Edited December 8, 2021 by paul2009 About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
RetetiElephantSanctuary Posted December 8, 2021 Author Share Posted December 8, 2021 14 hours ago, paul2009 said: You are not using the Squarespace Donation form. Someone has embedded a third party donation form instead. You'll need to contact the provider of the donation form to see if this can be customised. The standard Squarespace Donation Form does not allow an 'any amount' option. Dear @paul2009, Thank you for responding!! Ah, yes, our main donations run through Network4Good. Sorry. I can see now how my questions was misleading. The adoptions run via Squarespace. This is my test page... https://www.reteti.org/kapai Once you click the adopt button, in the contribution box, there's "other amount". I'm also attaching a screenshot of what it looks like when I edit the Donation Button. I can't seem to find any Squarespace documentation on this. Have you seen this before? Link to comment
paul2009 Posted December 8, 2021 Share Posted December 8, 2021 3 hours ago, RetetiElephantSanctuary said: Ah, yes, our main donations run through Network4Good. Sorry. I can see now how my questions was misleading. The adoptions run via Squarespace. Once you click the adopt button, in the contribution box, there's "other amount". Thanks for clarifying. Although you can set the fixed amounts on the Donation Block, the 'Other Amount' box is automatically added when users reach the checkout page. We are prevented from making any changes to this form because Squarespace block all code and CSS on the checkout page to protect payments from being interfered with. If you’d like to make a feature request, you can do so by contacting Squarespace Customer Care using a support ticket. If this post has helped you, please click a 'Like' or 'Thanks' icon below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
RetetiElephantSanctuary Posted December 8, 2021 Author Share Posted December 8, 2021 2 hours ago, paul2009 said: Thanks for clarifying. Although you can set the fixed amounts on the Donation Block, the 'Other Amount' box is automatically added when users reach the checkout page. We are prevented from making any changes to this form because Squarespace block all code and CSS on the checkout page to protect payments from being interfered with. If you’d like to make a feature request, you can do so by contacting Squarespace Customer Care using a support ticket. If this post has helped you, please click a 'Like' or 'Thanks' icon below ⬇️ Thank you very much, @paul2009!! Really, really appreciate the assistance. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment