corsoconcepts Posted November 24, 2021 Posted November 24, 2021 Site URL: https://corsoconcepts.com/shop Anytime a customer attempts to checkout from my online store using PayPal, the following error occurs: There was an issue processing your payment information. You can return to PayPal and select a different funding source, or enter your credit card details. This has been confirmed with multiple customers with different accounts. I've disconnected and reconnected Paypal several times in an attempt to correct this but it has not helped. I'm not sure what changed because this was working before. I've tested my Paypal account by requesting money directly and I can be paid that way so it is not like the account is frozen on Paypal's end. I have no idea what to do now.
paul2009 Posted November 24, 2021 Posted November 24, 2021 2 hours ago, corsoconcepts said: Anytime a customer attempts to checkout from my online store using PayPal, the following error occurs: There was an issue processing your payment information. You can return to PayPal and select a different funding source, or enter your credit card details. This message typically appears when there’s an error with the bank or card details recorded in your PayPal account. To check, log into your PayPal Business account and see if the bank or card details need to be updated. If they do, follow these steps to connect PayPal again afterwards. If you cannot see any issues, contact PayPal for support. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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