Jump to content

Check Your Forms

Recommended Posts

Hey all, 

I just wanted to encourage you all to check to make sure your forms are working. We noticed on Monday that ours weren't. If people try to submit, they get an error message. We've disconnected them, changed the storage method, created new ones, etc. 

We opened a ticket and we just heard back today (Thursday) that they need to escalated it and it "may be up to several days" before we receive a response. Luckily, we don't have that many forms on our site - but we have no idea how long they were down and what we missed out. Other than our social links, they are the only way our visitors have to contact us. 

Link to comment
  • Replies 1
  • Views 367
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

6 hours ago, TobyRBJ said:

I just wanted to encourage you all to check to make sure your forms are working.

To add some perspective, I have not experienced any issues with any form in the last 7 days. 

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.