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Check Your Forms

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Hey all, 

I just wanted to encourage you all to check to make sure your forms are working. We noticed on Monday that ours weren't. If people try to submit, they get an error message. We've disconnected them, changed the storage method, created new ones, etc. 

We opened a ticket and we just heard back today (Thursday) that they need to escalated it and it "may be up to several days" before we receive a response. Luckily, we don't have that many forms on our site - but we have no idea how long they were down and what we missed out. Other than our social links, they are the only way our visitors have to contact us. 

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6 hours ago, TobyRBJ said:

I just wanted to encourage you all to check to make sure your forms are working.

To add some perspective, I have not experienced any issues with any form in the last 7 days. 

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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