Lokesh- Posted November 16, 2021 Share Posted November 16, 2021 Site URL: https://www.uvquilters.com/ Hello, I am trying to set up a members area on uvquilters.com. The login is working fine, but the navigation doesn't change after a user logs in. The only part that changes is the login button now says account. How do I get the pages I have under member areas to show in the main navigation? Link to comment
Lokesh- Posted November 16, 2021 Author Share Posted November 16, 2021 I figured out the problem. There are two types of accounts, customer & membership. For some reason by default the account button is to make a customer account. I am unsure how to put a navigation link for joining the membership area in the main navigation. Link to comment
Guest Posted November 30, 2021 Share Posted November 30, 2021 For the navigation - it is a sidebar that pops out to show members status when they click on account. I had to use html and embed a navigation element on the top of every member page in order for them not to have to use the side navigation. Hope this helps Link to comment
Solution paul2009 Posted November 30, 2021 Solution Share Posted November 30, 2021 (edited) On 11/16/2021 at 8:00 PM, Lokesh- said: I am trying to set up a members area. The login is working fine, but the navigation doesn't change after a user logs in. The member navigation options you see will depend on your site’s version (7.0 or 7.1). SQUARESPACE 7.1 If it is a Squarespace 7.1 site, the default option is for the Member Area navigation to replace the Main Navigation. When logged in, members see the member navigation at the top of your site, replacing the main navigation of your public pages. The member navigation includes all member areas they have access to, and reveals all pages in each member area on hover. You can include links to areas of your site that are not in the Member Area. The main navigation links reappear after a member logs out of their customer account. SQUARESPACE 7.0 On Squarespace 7.0 sies, the Member Area pages can be accessed through the Account link that opens their Customer Account panel. The main navigation is unchanged. Edited March 5, 2022 by paul2009 edited for clarity Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
ssrg77 Posted December 20, 2021 Share Posted December 20, 2021 Paul, I am on 7.1. The members area is setup. I tested it creating a dummy account, logged in and the nav changes as it should. However here's the issue, I have 30 people who have created member accounts. 28 of these people once logged in continue too see the public facing navigation menu and NOT the members area navigation. 2 people have 'accepted marketing' and it's those 2 people who can access the members navigation. Not sure if this is linked to why it's not working or not. Any idea on what might happening? Thanks Link to comment
paul2009 Posted December 20, 2021 Share Posted December 20, 2021 14 minutes ago, ssrg77 said: I have 30 people who have created member accounts. 28 of these people once logged in continue to see the public facing navigation menu and NOT the members area navigation. As this isn't something that a forum user can test, I recommend that you contact Squarespace directly and ask for their assistance. I'll be interested to know what the issue is. ssrg77 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
ssrg77 Posted December 21, 2021 Share Posted December 21, 2021 Hi Paul, Circling back on this issue with the members area. So it appears that the 'Customer Account sign up/login' is completely disconnected from the 'Members area sign up/login. For someone to sign up/login to the members only content area (which changes the navigation) you must Edit the site header > Elements > Enable button > Give it a name (e.g Members login) > Set page /... Once the button is created users can sign up/login from the public facing top navigation accessing the Members content. This works well..... until however a member decides they want to logout. At this stage there is no option to create a sign out button since the button create option is global and this results in members being permanently logged into the members area. The only workaround to this is for members sign up for a separate Customer Account so I have to enable Account login from the Elements block. Not a good experience. Once they have sign up for a customer account they can logout from the Members area by clicking Account and Sign Out. The problem though is that on the public facing home page you have a redundant Customer Account 'Login' button that you cannot hide and so members see two buttons, one for the customer account and one for members login which is hugely frustrating as there appears to be no way to change this. Not sure what to do at this stage. My members login is a free access so the customer account option are irrelevant to my members. We're a small charity, with an older membership whom aren't that tech savvy and so this process is confusing and needs to be simple or at least customizable by me who is managing the site content. Right now I have 30+ members with customer account and no access to the members area. Any help/advice would be appreciated. JSinclair and newing 2 Link to comment
pamppllc Posted December 27, 2021 Share Posted December 27, 2021 I'm so confused with setting up the Members Area. I'm 75 years old and just purchased the membership feature. I'm lost. Link to comment
newing Posted March 4, 2022 Share Posted March 4, 2022 On 12/21/2021 at 6:58 AM, ssrg77 said: Hi Paul, Circling back on this issue with the members area. So it appears that the 'Customer Account sign up/login' is completely disconnected from the 'Members area sign up/login. For someone to sign up/login to the members only content area (which changes the navigation) you must Edit the site header > Elements > Enable button > Give it a name (e.g Members login) > Set page /... Once the button is created users can sign up/login from the public facing top navigation accessing the Members content. This works well..... until however a member decides they want to logout. At this stage there is no option to create a sign out button since the button create option is global and this results in members being permanently logged into the members area. The only workaround to this is for members sign up for a separate Customer Account so I have to enable Account login from the Elements block. Not a good experience. Once they have sign up for a customer account they can logout from the Members area by clicking Account and Sign Out. The problem though is that on the public facing home page you have a redundant Customer Account 'Login' button that you cannot hide and so members see two buttons, one for the customer account and one for members login which is hugely frustrating as there appears to be no way to change this. Not sure what to do at this stage. My members login is a free access so the customer account option are irrelevant to my members. We're a small charity, with an older membership whom aren't that tech savvy and so this process is confusing and needs to be simple or at least customizable by me who is managing the site content. Right now I have 30+ members with customer account and no access to the members area. Any help/advice would be appreciated. Hey did you ever find out more information in this? I'm finding it impossible to get any information that delineates the differences between different Profile's such as subscribers and members and customer accounts as such I'm having the same problem. I need to sort this out immediately, but because squarespace keeps recycling terms across all of these features there's no way to know if i've got the right information. Link to comment
JSinclair Posted July 1 Share Posted July 1 On 12/21/2021 at 6:58 AM, ssrg77 said: "Not sure what to do at this stage. My members login is a free access so the customer account option are irrelevant to my members. We're a small charity, with an older membership whom aren't that tech savvy and so this process is confusing and needs to be simple or at least customizable by me who is managing the site content. " I'm having the same issue, and really don't want to have to contact Squarespace. Anyone? Beuller? On 12/21/2021 at 6:58 AM, ssrg77 said: Link to comment
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