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Hi, hoping someone on here can help.

I'm trying to connect my commerce site to paypal, when you click connect a pop up window opens and I log in to my business paypal account and all it does it log in to the paypal dashboard. I have tried multiple times with multiple Paypal accounts and every time it takes you to the Paypal dashboard. 

From everything I have read on the Squarespace help pages, and even youtube it shows an authorisation button appearing, but this doesn't appear on mine at all. I've tried everything. Any help would be much appreciated. 




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16 hours ago, gmwilliams said:

I'm trying to connect my commerce site to paypal

Is your site on a paid plan yet?

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
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