Background video playing audio

Site URL: http://SueKrizmanCreative.squarespace.com

I am needing to add audio to my background videos in my Squarespace site.

Do I have to upgrade my subscription from Personal to Business to do that?
And if so, how do you upgrade an existing subscription? It doesn't seem possible.

Background videos for Squarespace by default will not play the audio associated with the video regardless if you have a Personal or Business account.

To get audio for a background video you will need a third-party plugin and a JavaScript customization enabled Squarespace plan, which is available for Business plans or higher.

So, if you want the option to find and install a plugin, you must have a Business plan or higher but doing so will not automatically enable any additional audio features. If that makes sense.

On 11/13/2021 at 3:21 PM, Krizman said:

I am needing to add audio to my background videos in my Squarespace site.

Videos that autoplay with sound can be very irritating for users so web browsers now have stricter autoplay policies that prevent them playing with sound. As Background Videos autoplay, they cannot include sound.

If you'd like users to be able to choose to play your video with sound, you can add it to a Video Block instead.