Vicki-Blumango Posted November 11, 2021 Share Posted November 11, 2021 (edited) I'm setting up a paid service which includes capturing details to start an email sequence in Active Campaign. The issue is, when adding a form at checkout it goes into the Squarespace system, there is no way of connecting it through Zapier to feed the data to Active Campaign. Has anyone found a way around this? Another option is to re-direct customers after payment to a page with a standard Squarespace form but this also can't be done within the system. Can anyone help? Edited November 11, 2021 by Vicki-Blumango Beyondspace 1 Link to comment
Beyondspace Posted November 11, 2021 Share Posted November 11, 2021 1 hour ago, Vicki-Blumango said: I'm setting up a paid service which includes capturing details to start an email sequence in Active Campaign. The issue is, when adding a form at checkout it goes into the Squarespace system, there is no way of connecting it through Zapier to feed the data to Active Campaign. Has anyone found a way around this? Another option is to re-direct customers after payment to a page with a standard Squarespace form but this also can't be done within the system. Can anyone help? You can try integromat or automate.io which has squarespace support, they can notify when new order come BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox) 🗓️ Delivery Date Picker (Squarespace Date format) 💫 Animated Buttons (Referral URL) 🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations) 🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates) If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
Vicki-Blumango Posted November 11, 2021 Author Share Posted November 11, 2021 4 hours ago, bangank36 said: You can try integromat or automate.io which has squarespace support, they can notify when new order come Thank you, I shall take a look Beyondspace 1 Link to comment
paul2009 Posted November 11, 2021 Share Posted November 11, 2021 6 hours ago, Vicki-Blumango said: I'm setting up a paid service which includes capturing details to start an email sequence in Active Campaign. The issue is, when adding a form at checkout it goes into the Squarespace system, there is no way of connecting it through Zapier to feed the data to Active Campaign. To add to what has already been said, Squarespace has an Orders API that allows a developer or a service to check for new orders (or be notified of them) and then retrieve order information. Using this, and a third party RPA tool like the ones that @bangank36 mentioned, you can therefore pull any of the details that were provided, including the email address from step 1 of the checkout, or other information that you request in a Custom Checkout Form. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Vicki-Blumango Posted November 12, 2021 Author Share Posted November 12, 2021 14 hours ago, paul2009 said: To add to what has already been said, Squarespace has an Orders API that allows a developer or a service to check for new orders (or be notified of them) and then retrieve order information. Using this, and a third party RPA tool like the ones that @bangank36 mentioned, you can therefore pull any of the details that were provided, including the email address from step 1 of the checkout, or other information that you request in a Custom Checkout Form. Thank you, this is really helpful, can you recommend a developer to help set this up for us? Link to comment
paul2009 Posted November 22, 2021 Share Posted November 22, 2021 I'm not the best person to recommend one (as a developer myself, I never need to hire one!) but I'm surprised that no-one has DM'd you to put themselves forward. That said, 2020/21 has been the busiest period that I've ever known so they may just be fully booked. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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