Ganther Posted November 11, 2021 Share Posted November 11, 2021 Hello I have a basic contact form on my site, when a user submits a comment, I receive the email from "Squarespace <form-submission@squarespace.info>" with a subject line of "Form Submission - Contact - test1" Where test1 is the Subject line of the contact form. Is there away to customize that so the subject line the sender uses is the subject line I see when I look at my email. The from I figured there is not much you can do there for customizing.. If there is away to display the persons name and email from the form that would make sorting emails easier. Any help would be greatly appreciated. Link to comment
paul2009 Posted November 11, 2021 Share Posted November 11, 2021 3 hours ago, Ganther said: when a user submits a comment, I receive the email from "Squarespace <form-submission@squarespace.info>" with a subject line of "Form Submission - Contact - test1" Where test1 is the Subject line of the contact form. Is there away to customize that so the subject line the sender uses is the subject line I see when I look at my email. No. The email’s subject will be a combination of “Form Submission”, the form name and the subject field (if you included one). This is fixed. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
rachelb1988 Posted January 30, 2023 Share Posted January 30, 2023 Hi @paul2009 I am trying to get a subject line to include some type of identifying factor (eg. customer name, unique identifiable code, anything unique really) to prevent the emails from bunching in conversation view in Gmail. Is there any way to edit the subject line of the email you know of, outside of using a third party form or zapier? Link to comment
paul2009 Posted January 30, 2023 Share Posted January 30, 2023 8 hours ago, rachelb1988 said: I am trying to get a subject line to include some type of identifying factor to prevent the emails from bunching in conversation view in Gmail. Assuming you are on a Business billing plan or above, there are two ways to approach this: Use some code to hide the 'Subject' label and replace it with something else, prompting users to add the unique information you require, such as their name. Use some code to completely hide the subject field from users and to insert a unique value into the text box. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
rachelb1988 Posted February 1, 2023 Share Posted February 1, 2023 Thanks Paul! I found this link about what code to use, for any future people looking at this post: Beyondspace 1 Link to comment
Beyondspace Posted June 14, 2023 Share Posted June 14, 2023 On 2/2/2023 at 5:10 AM, rachelb1988 said: Thanks Paul! I found this link about what code to use, for any future people looking at this post: Please check if the code still works on your site with the incoming Form block updates BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox) 🗓️ Delivery Date Picker (Squarespace Date picker form field) 💫 Gallery block 7.1 workaround 🥳 Sparkplugin Customisations Browsers (Browse +100 Spark plugin customisations) 🥳 Elfsight Template Browsers (Browse +1000 Elfsight widget Templates) If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment