Jump to content

Adding a live chat feature

Recommended Posts

Site URL: https://www.channonscountrystore.com/

Hi, I want to add a live chat feature to my site however because we are a small team, I need something that allows me to reply from my phone so I am not tied to a computer. 

It would be great if I could have multiple people able to reply but it is not necessary.

I tried adding the Facebook messenger chat tool however it seems that I cant receive notifications if somebody sends us a message which is very important to me.

Is there such a tool that allows me to do this? Even better if it is a free one!

Thanks in advance, Henry


Link to comment
  • Replies 2
  • Views 1.7k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

There are an increasing number of chat services available, including services that are "live" for real-time, interactive chats, as well as services that offer asynchronous chat, where a customer can send a message and you can reply later - similar to mobile messaging services.

One of the best free live chat services is tawk.to. There's an phone app and you can schedule your availability if required.

If you're looking for a paid solution that is really easy to install on Squarespace, there's now a Squarespace Extension called LiveChat which supports WhatsApp and Messenger - and others. 

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment
  • 2 years later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.