cpmbarcelona Posted October 30, 2021 Share Posted October 30, 2021 Site URL: https://www.caiobelfiori.com/stockist Hi, I get a bug when using a lightbox version of a form on mobile. Once the user submits the form, he can't not see the close button for the form, so he is stuck there in the page. I noticed that if I tried to swipe the mobile screen a few times, the close button becomes visible, but this is a deal breaker for user experience. Is there a solution for this? Link to comment
cpmbarcelona Posted October 30, 2021 Author Share Posted October 30, 2021 Above some screenshots of what I get Link to comment
cpmbarcelona Posted October 30, 2021 Author Share Posted October 30, 2021 (edited) I have tried different browsers and they all give me the same problem. The code for lowering the button does not work either... It is only happening with this form, i have a different one in a different page which works fine... Edited October 31, 2021 by cpmbarcelona Link to comment
cpmbarcelona Posted October 31, 2021 Author Share Posted October 31, 2021 I am redirecting the user to a page to avoid this issue, but I htink it is something the coders should look into as it is not ideal. Thanks Link to comment
tuanphan Posted November 2, 2021 Share Posted November 2, 2021 Hi, Have you tried contacting Squarespace Customer Care for this? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment