Jump to content

Transferring pre-paid hosting to a new site (the client upgraded their website)

Recommended Posts

Site URL: https://www.sevaexperience.com/

Hello! 

I have recently re-built a client's site on Squarespace. We opted for duplicating their exisiting theme and then working from the duplicated version due to the high amount of web traffic that they receive each day and due to the amount of structural work that the new site needed. They have already paid annually for their web hosting on their exisiting site and I am wondering if there is a way to transfer the remaining balance to their new theme? The new site will be using the same domain, I will be re-directing the domain to the new (duplicated) site. 

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

5 hours ago, GemmaErnst said:

I have recently re-built a client's site on Squarespace. We opted for duplicating their exisiting theme and then working from the duplicated version due to the high amount of web traffic that they receive each day and due to the amount of structural work that the new site needed. They have already paid annually for their web hosting on their exisiting site and I am wondering if there is a way to transfer the remaining balance to their new theme?

It is not possible to transfer the subscription but, when you're ready to switch, you can start a new subscription on the new site and cancel the old subscription. If there is time remaining on the old subscription (more than a month) then, as a Circle Member, you can then contact Customer Care to request a straightforward pro-rata refund.

For more information, please see my earlier post:

 

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.