Jump to content

Getting error while connecting Squarespace server

Recommended Posts

  • Replies 3
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hello @Vathson, thanks for posting your question!

Can you do a quick test if you're able to connect to your remote repository via terminal instead? You can type the following in your terminal:

sftp -P 2030 <your-account-email-address>@dev.squarespace.com 

If you can connect without issues, it could be related to the settings you're using with your client. In that case, I'd recommend checking this guide.

If the problem persists, please reach out to our support!

Build together: Together, we make up a community of Squarespace professionals. Lean on your fellow community members for support and welcome diverse perspectives. 
Work in progress: Trust that we are all working for the collective good of Circle members and their clients. 
Keep it light mode: Balance productivity with joyful creativity and curiosity.

Link to comment

If it's any help @Vathson, I don't currently have any issues connecting to dev mode sites via SFTP.

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.