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Getting error while connecting Squarespace server


Vathson

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Hello @Vathson, thanks for posting your question!

Can you do a quick test if you're able to connect to your remote repository via terminal instead? You can type the following in your terminal:

sftp -P 2030 <your-account-email-address>@dev.squarespace.com 

If you can connect without issues, it could be related to the settings you're using with your client. In that case, I'd recommend checking this guide.

If the problem persists, please reach out to our support!

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If it's any help @Vathson, I don't currently have any issues connecting to dev mode sites via SFTP.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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Hello @AlexD  @paul2009 I had tried to connect as you told in my local system it is connecting but when i go to my website directory (ie: ljsmith/) my connection is closed in the terminal. Both Winscp and Terminal the connection is getting closed when go to the site path.
image.png.616312cdce7a7f6324f6632d4dab2a4e.png

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