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Where can I pull the pickup information in the orders API?

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Site URL: https://www.woodstockinternationalfoodfestival.com/menu

Hello,

We are having our annual festival tomorrow, and I just noticed the new pickup option at checkout.   This is perfect for what we need as we will not be shipping anything, and it avoids customer having to enter all the extra data.

I do have an integration with the site via the Orders API, and was trying to pull the customer pickup selection (drive-thru or walk-up) to save to our database.  I can't find any mention of it in the documentation and was wondering if there is an API call I can use to access that selection? 


Thanks!

-Ben M. 

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3 hours ago, bmannino said:

Site URL: https://www.woodstockinternationalfoodfestival.com/menu

Hello,

We are having our annual festival tomorrow, and I just noticed the new pickup option at checkout.   This is perfect for what we need as we will not be shipping anything, and it avoids customer having to enter all the extra data.

I do have an integration with the site via the Orders API, and was trying to pull the customer pickup selection (drive-thru or walk-up) to save to our database.  I can't find any mention of it in the documentation and was wondering if there is an API call I can use to access that selection? 


Thanks!

-Ben M. 

Interesting, I am wondering the same issue

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It appears as though SS's API is not keeping up with features being updated in the web UI. 😞 This is really disappointing those should be in sync.

Please Contact Customer Support and register your request for the API to keep pace with web UI and vice versa.

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As @creedon said, the Orders API does not appear to have been updated yet to take account of the pickup option introduced in early September. If pickup is selected by a customer, the shippingAddress and shippingLines responses from the API will be empty.

@AlexD: Is it known that the API is lagging behind?

 

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  • 4 weeks later...

Hello @bmannino,

Thanks for posting your question!


The Orders API does not include new Pickup Options provided in the Commerce panel, however you could create a custom checkout form where you collect pickup information. Data from the form will be included in the formSubmission list. Thanks @paul2009 for tagging me.

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