Mattanus Posted September 28, 2021 Posted September 28, 2021 Site URL: https://kamijimatours.com/adventures/home Hey guys, There is a problem which I have been struggling to figure out the whole time. I have put a background video onto my index page on Brine 7.0 template. When I am using the squarespace editor, the video plays. And when I am using my google account, the video plays (windows work laptop and windows desktop). Of course mobile only shows the fallback image. HOWEVER, on other computers, I realised it only ever displays the fallback image. At first I thought that it was a MacOS issue. BUT, after trying on other google accounts on my computer it also doesn't work. Also I later found incognito mode also doesn't work. Anyone have any ideas what can be the issue? (Also if people see the video, then please let me know).
hildevandebroek Posted September 29, 2021 Posted September 29, 2021 Yes, I have problems too. Version 7.0– Brine family (The Maple Inn template). I have uploaded a video on Youtube and made a link. The video is of less quality and without sound on the website. Is that normal? On mobile only the fallback image: is that normal too? Customer is not happy...
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