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Event gallery block disappeared


CureCancer

Question

Site URL: https://www.curecancer.com.au/events

Hi All,

Our events page, which normally displays as a gallery block, has decided to not display any of the events that are in the gallery block on the page.

https://www.curecancer.com.au/events

We have tried removing CSS components and creating a new page with the same block / re-adding in events, but they are not displaying.

Ideally, the page should look like our fundraise page and display in a grid pattern - https://www.curecancer.com.au/fundraise-for-cancer-research

backend events.PNG

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4 answers to this question

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4 hours ago, CureCancer said:

Our events page, which normally displays as a gallery block, has decided to not display any of the events that are in the gallery block on the page.

The 'grid-list' element is empty on the '/events' page which is why nothing appears. It's not a CSS issue and is more likely to be a JSON error.

empty-div.png.375b741f18809a7b2289e31c879db06d.png

As the site's designer has placed this site in 'Developer Mode' it is no longer using an up-to-date Squarespace template. This makes it difficult (impossible?) for anyone - including Squarespace Customer Care and forum users - to provide you with further advice or support. I therefore recommend contacting the original designer. 

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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11 hours ago, paul2009 said:

The 'grid-list' element is empty on the '/events' page which is why nothing appears. It's not a CSS issue and is more likely to be a JSON error.

empty-div.png.375b741f18809a7b2289e31c879db06d.png

As the site's designer has placed this site in 'Developer Mode' it is no longer using an up-to-date Squarespace template. This makes it difficult (impossible?) for anyone - including Squarespace Customer Care and forum users - to provide you with further advice or support. I therefore recommend contacting the original designer. 

Thanks Paul for your insight, I will chase up with the older developer and see what we can do.

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Let us know how you get on.

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
Hi! I'm Paul, an independent Squarespace Consultant since 2007 and founder of SF Digital, building the features that Squarespace didn't include. Our mini-extensions allow you to pick dates in any format, show prices in other currencies, take orders without payment or improve your cartI value honesty, integrity, transparency and respect . Links in my posts may refer to SF Digital products or may be affiliate links.

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On 9/23/2021 at 4:27 PM, paul2009 said:

Let us know how you get on.

Hi Paul,

I have an update:

Our Events page, which is set up like a gallery block, isn’t pulling in any “items” to display on the page. Across the website we have other pages that function in a similar manner (/blog or /take-action) which have not been affected (see comparison screenshot called collection comparison).

We have determined that it isn’t a template issue because we can pull in data from other parts of the site and display it on that page (as shown by the attached screenshot called template test) - pulling in the blog data onto the events template page.

We also set up a testing site and that was able to pull through items into the data feed with no issues.

We can also see that our /sitemap.xml url shows that Squarespace still associates the existing events under that collection, so the elements are there, they are just not being pulled through to the page.

The core issue seems to be that the CMS is not outputting the items array in the json endpoint for that particular gallery collection ie - https://www.curecancer.com.au/events?format=json-pretty (also shown through the collection comparison screenshot).

Any ideas on how we could get the endpoint to list the items array on our page?

Template test.png

collection comparison.png

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