evolvinggraphics Posted September 21, 2021 Share Posted September 21, 2021 (edited) Site URL: https://www.iambabydogg.com/ Hi, Wondering if anyone in the community is available and /or able to help us with a custom code issue? We have a website that had a custom code video intro... and for some reason it's not loading properly. On the backend - editing /admin side - it looks normal like everything is right. However, there is some problem with it loading on the front end when you go the website iambabydogg.com See screenshots on attachment. The black screen is what it looks like to us when we go to the site.. the version with image is from the editors panel and is what it should look like with the video pre roll intro. This is all support would give me https://support.squarespace.com/hc/en-us/articles/205815928 Thank you Edited September 21, 2021 by evolvinggraphics Link to comment
SquareRefresh Posted September 22, 2021 Share Posted September 22, 2021 @evolvinggraphicswhy don't you remove the custom code and use a background video or cover page SquareRefresh, premium plugins & templates that have an elevated feel. Plugins: Have your site stand out. Templates: Our templates are designed with versatility in mind.Get Freebies: Sometimes things in life are free. Browser our hand selected free plugins. Link to comment
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