Jump to content

Problem with custom code on video intro

Recommended Posts

Site URL: https://www.iambabydogg.com/


Wondering if anyone in the community is available and /or able to help us with a custom code issue? 

We have a website that had a custom code video intro... and for some reason it's not loading properly. 

On the backend - editing /admin side - it looks normal like everything is right. 

However, there is some problem with it loading on the front end when you go the website iambabydogg.com

See screenshots on attachment. The black screen is what it looks like to us when we go to the site.. 

the version with image is from the editors panel and is what it should look like with the video pre roll intro. 

This is all support would give me https://support.squarespace.com/hc/en-us/articles/205815928

Thank you 



Screen Shot 2021-09-21 at 4.58.06 PM.png

Screen Shot 2021-09-21 at 4.57.58 PM.png

Edited by evolvinggraphics
Link to comment
  • Replies 1
  • Views 185
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.