Member Dashboard for PDF upload?

Hey there,

I'm working on a website for a new company that offers used vehicle inspections. They want people to be able to purchase their inspection, and then have access to a "dashboard" of sorts where the company can upload a pdf of their inspection notes. Ideal if it could also show where they are in the inspection process, ie: Request Received, Inspection Scheduled, Inspection Completed.

It doesn't seem like the Members area of Squarespace enables you to have direct communication with members (like upload a PDF that is only available for a specific user account). But please correct me if I'm wrong! If you know of another solution that would work with this, let me know.

Thanks in advance!
Seth