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DKIM and G Suite not authenticating

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13 hours ago, nosremetnarg said:

Any one ever ran into issues and successfully connected DKIM/DMARC with SqSp?

Please list the DNS records that you think you've added. Also, is the domain registered with Squarespace? 


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  • 1 year later...

I have this same issue. I have added the Google TXT record to my squarespace DNS, but am getting the same error message about the email not authenticating in Google.

I have also tried using a TXT splitter as I read that Squarespace couldn't handle that many characters, but it still doesn't work. 

Did you ever resolve this and if so, how?

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I am trying to link my DKIM from Gmail to Squarespace but it isn't working.

I purchased the domain from GoDaddy, but host my website on Squarespace. I've added the Google TXT record to my custom squarespace DNS and have waited 48 hours, but Google is coming up with the error message, 'Email authentication was not verified. Please allow 48 hours for DNS to update and make sure that you entered the correct TXT record into your domain provider's DNS settings page.'

I have also tried this process again, but this time split the Google TXT using an online DKIM TXT splitter because I read on Squarespace that the Google TXTs can contain too many characters and require splitting. 

I have exhausted all help options I can find online - please could anyone help? 

Thank you,


Custom DNS.jpg

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For anyone struggling, I found the fix:

When creating the DKIM record in Google https://admin.google.com/ac/apps/gmail/authenticateemail, you need to select the 1024 bit, not the 2048 bit option. This is because the 1024 option is few characters and squarespace requires less characters in the TXT field. 

I deleted my 2048 bit TXT field in Squarepsace, re-generated a 1024 bit record in Google, and then uploaded it to Squarespace DNS and it worked! What a relief

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