Rachel87 Posted September 8, 2021 Share Posted September 8, 2021 Site URL: https://www.rachelhensonwriting.com/ Hi all, The main image on my homepage is showing up sometimes, and on some devices, but not consistently. When it doesn't display I am left with the text only, which should be beneath the image (Design: stacked) This problem has only started this week and I've had the site since April. I've attached a picture of what it is supposed to look like. Does anyone know what I can do to make it display consistently? Thanks in advance, Rachel Link to comment
Rachel87 Posted September 8, 2021 Author Share Posted September 8, 2021 Oh thanks ednaw, that's great! It's showing intermittently on my Dell laptop and on my phone (Motorola G6). While trying to solve it I've refreshed the page a ridiculous number of times and managed to see the image twice, then I'll try again on my phone and it's gone again. Hoping it's a glitch that will disappear on its own. Thanks for your reply, it's reassuring to know someone out there can see it as intended! Link to comment
paul2009 Posted September 8, 2021 Share Posted September 8, 2021 6 hours ago, Rachel87 said: The main image on my homepage is showing up sometimes, and on some devices, but not consistently I am not seeing any image issues, on any device or browser tested. That said, if you do experience issues, it's worth reaching out to Squarespace Customer Care, as there's nothing that forum users be able to do to fix it. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Rachel87 Posted September 8, 2021 Author Share Posted September 8, 2021 Thank you both for your help. This reassures me that it's a problem with my devices and not with the site itself. Or perhaps I have accidentally solved it today. Either way thanks for your time! Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.